Terms
Disclaimers
Privacy
I. TERMS AND CONDITIONS
Effective Date: 1/15/2025
Welcome ShiftAgain, a Turbo Transitions LLC company (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our outplacement services, related websites (including sub-brands or service sites, collectively the “Site”), and any functionality or content (collectively, the “Services”). By accessing or using the Site and Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site and Services immediately.
1. Acceptance of Terms
1.1 Binding Agreement
By accessing or using our Site and Services, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and the Disclaimer. If you do not agree, you must cease use of our Site and Services immediately.
1.2 Changes to Terms
We may revise these Terms from time to time. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site after modifications are posted indicates your acceptance of the revised Terms.
2. Eligibility
2.1 Who May Use the Site
Our Site and Services are intended for individuals who are at least 18 years old or the age of majority in their jurisdiction. By using the Site, you represent that you meet these requirements.
2.2 Business Clients
If you are using our Site on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Our Services
3.1 Outplacement Services
Turbo Transitions LLC and ShiftAgain provides specialized outplacement and career transition services, particularly for hourly or entry-level employees. While we strive to deliver valuable resources, we do not guarantee any specific employment outcomes (e.g., job offers, interviews, promotions, salary increases).
3.2 AI Career Coach Tools
Our Services may incorporate AI-driven tools (e.g., resume builders, cover letter generators, interview practice, etc.). These tools are provided “as is” and do not guarantee accuracy or completeness. All final decisions regarding your job search materials and actions are your responsibility.
3.3 No Professional Advice
All content available through the Site or Services—whether from us or third parties—serves informational purposes only and should not be construed as legal, financial, or other professional advice. Always consult a qualified professional for specific guidance.
4. User Responsibilities
4.1 Account Creation
Certain areas of our Site may require registration. You are responsible for maintaining the confidentiality of your login credentials and for any activities under your account.
4.2 Prohibited Conduct
You agree not to:
Use the Site or Services for any unlawful purpose.
Post or transmit any harmful, offensive, or infringing content.
Interfere with the Site’s security, servers, or network.
Reverse engineer, decompile, or copy any portion of the Site or Services beyond normal browser caching.
4.3 Accuracy of Information
You represent that any information you provide (including personal data, resume content, or cover letter inputs) is accurate and not misleading.
5. Intellectual Property Rights
5.1 Ownership
All content on our Site—text, graphics, logos, images, videos, software, AI tools, etc.—is the property of Turbo Transitions LLC, its licensors, or other providers, and is protected by intellectual property laws.
5.2 Limited License
We grant you a non-exclusive, non-transferable, revocable license to access and use the Site and Services for their intended purposes, subject to these Terms. You may not reproduce, distribute, modify, or create derivative works without our explicit written consent.
6. Payments and Fees (If Applicable)
6.1 Payment Terms
Any fees for our outplacement or AI-driven services will be disclosed at the time of purchase or through a separate service agreement. By purchasing Services, you agree to pay all applicable fees.
6.2 Refund Policy
Refunds (if offered) are subject to any specific policy provided at the point of sale or contained in a separate agreement. We reserve the right to refuse refunds in certain cases, subject to local consumer protection laws.
7. Disclaimers
7.1 No Guarantee of Results
While our Services aim to support and guide your career transitions, we do not guarantee any particular outcome (e.g., job offers, promotions).
7.2 “As Is” & “As Available”
The Site and Services are provided on an “as is” and “as available” basis, without any warranties (express or implied) regarding accuracy, performance, or suitability.
7.3 Third-Party Content
Our Site may link to or reference third-party websites or resources for convenience. We have no control over, and assume no liability for, their content, policies, or practices.
(Additional disclaimers related to warranties and liability appear in the Disclaimer section, which is incorporated by reference.)
8. Limitation of Liability
To the fullest extent permitted by law, Turbo Transitions LLC, its affiliates, and their officers, directors, employees, or agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Services. In no event shall our aggregate liability exceed the amount you paid, if any, for accessing or using the Services in the six (6) months preceding the event.
9. Indemnification
You agree to defend, indemnify, and hold harmless ShiftAgain and Turbo Transitions LLC, its officers, directors, employees, and agents from any claims, liabilities, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected to your use of the Site or Services, your violation of these Terms, or infringement of any third-party rights.
10. Termination
We reserve the right, at our sole discretion, to suspend or terminate your access to the Site or Services at any time, with or without notice, if we believe you have violated these Terms or applicable law.
11. Governing Law and Dispute Resolution
These Terms and any dispute arising from them are governed by the laws of Colorado, without regard to conflict of law principles. All claims shall be brought exclusively in the state or federal courts located in Colorado, and you consent to the jurisdiction of such courts.
12. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable for any reason, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties.
13. Entire Agreement
These Terms, along with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Turbo Transitions LLC regarding your use of the Site and Services, superseding all prior agreements or communications.
14. Contact Us
For any questions about these Terms, please contact us at:
Email: contact(at)shiftagain.com
Address: 2020 N Academy Blvd, Ste 261 #2312 Colorado Springs, Colorado 80909
Last Updated: 1/15/2025
II. DISCLAIMER
Effective Date: 1/15/2025
This Disclaimer outlines important legal protections and user responsibilities. It is incorporated by reference into our Terms and Conditions. By using our Site or Services, you agree to this Disclaimer in addition to those Terms.
1. No Professional Advice
All information, content, and materials provided (including AI-powered tools) are offered for general informational purposes and do not constitute legal, financial, tax, medical, or other professional advice. Always consult qualified professionals regarding specific issues or decisions.
2. Career & Employment Disclaimers
2.1 No Guaranteed Results
While we offer outplacement and AI-driven career tools, individual outcomes vary. We make no guarantee of employment offers, interviews, or salary increases.
2.2 AI Tools
Our AI functionalities (resume builders, cover letter generators, interview prep, etc.) aim to streamline the job search. We do not warrant their completeness or accuracy. You accept responsibility for reviewing, editing, and validating all AI-generated content.
3. “As Is” and “As Available” Basis
Our Services are provided “as is” and “as available,” without warranties of any kind (express or implied), including merchantability or fitness for a particular purpose. For further details on limitations of liability and warranties, see Section 8 of our Terms and Conditions.
4. Third-Party Links & Endorsements
Links to external websites or resources are for convenience and do not imply endorsement. We do not control, and are not responsible for, any third-party content, products, or services.
5. Personal Responsibility & Assumption of Risk
You acknowledge that you use our Site and Services voluntarily and assume all risks related to your job search or career decisions. We encourage you to conduct thorough due diligence before acting on any information provided.
6. No Endorsements
Any references to third-party products, services, or organizations do not imply an endorsement or recommendation. You assume all responsibility for interactions with such third parties.
7. Changes to Disclaimer
We may update this Disclaimer from time to time. Any changes become effective upon posting. Your continued use of our Site and Services after revisions are posted indicates your acceptance of the modified Disclaimer.
8. Contact Us
For any questions about this Disclaimer, please contact us at:
Email: contact(at)shiftagain.com
Address: 2020 N Academy Blvd, Ste 261 #2312 Colorado Springs, Colorado 80909
Last Updated: 1/15/2025
III. PRIVACY POLICY
Effective Date: 1/15/2025
This Privacy Policy (“Policy”) explains how ShiftAgain and Turbo Transitions LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit our Site, use our Services, or otherwise interact with us. By accessing or using our Services, you consent to this Policy. If you do not agree, please discontinue use of our Services.
1. Information We Collect
1.1 Personal Information
We may collect details like your name, email, phone number, mailing address, job history, or payment information if you purchase certain Services.
1.2 Automatically Collected Data
We automatically collect device details (IP address, browser type, etc.) and usage data (pages viewed, time spent) through cookies and other tracking technologies.
1.3 Third-Party Data
We may receive information from external sources, such as social media platforms or employer partners, when providing outplacement services.
2. How We Use Your Information
Provide Services: Facilitate outplacement tools, including AI-driven resources.
Account Management: Manage user profiles, login credentials, and security.
Improvements & Personalization: Enhance the user experience with analytics or feedback.
Communication: Send service-related or marketing emails (if opted in).
Legal & Security: Comply with legal obligations, enforce our Terms, protect rights and safety.
3. Disclosure of Your Information
We do not sell or rent your personal information. However, we may share information with:
Service Providers & Partners: For payment processing, data hosting, analytics, etc.
Corporate Clients: If your employer signed up for our outplacement, we may provide usage updates.
Legal Compliance: In response to lawful requests from public authorities or to meet legal requirements.
Business Transfers: If involved in a merger, acquisition, or asset sale.
Protection of Rights: To protect our rights, property, or safety, or that of our users or others.
4. Cookies & Tracking Technologies
4.1 Cookies
We use cookies to remember preferences and analyze site usage. You can modify your browser settings to block or remove cookies, but doing so may affect site functionality.
4.2 Analytics & Advertising
We may employ tools like Google Analytics for metrics and may allow certain ad networks to set cookies for relevant ads. You can opt out of certain networks via their settings.
5. Data Security
We implement commercially reasonable measures (e.g., encryption, restricted access) to protect your information. However, no method of data transmission or storage is 100% secure.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Policy, or as required by law, after which it is securely deleted or anonymized.
7. Your Choices & Rights
Depending on your jurisdiction, you may have rights to:
Access, Update, or Delete your personal data.
Opt Out of marketing communications.
Control Cookies via browser settings.
Please contact us at contact(at)turbotransitions.com to exercise these rights.
8. International Data Transfers
If you’re located outside the country where our servers are based, your information may be transferred to and processed in a jurisdiction with different data protection standards. We take steps to ensure adequate safeguards.
9. Children’s Privacy
Our Services are not intended for children under 13 (or the applicable age of majority). We do not knowingly collect data from minors without parental/guardian consent.
10. Third-Party Links
Our Site may include links to external websites not operated by us. We are not responsible for their content or privacy practices. Review their policies before sharing personal data.
11. Changes to This Policy
We may modify this Policy periodically. Any updates will be posted here, and your continued use of the Services after changes are posted signifies your acceptance.
12. Contact Us
For questions about this Privacy Policy, please contact us at:
Email: contact(at)shiftagain.com
Address: 2020 N Academy Blvd, Ste 261 #2312 Colorado Springs, Colorado 80909
Last Updated: 1/15/2025
We strive to address any concerns promptly and in accordance with applicable data protection laws.
IV. Accessibility Statement
Effective Date: 1/15/2025
At ShiftAgain / Turbo Transitions LLC (“we,” “us,” or “our”), we are committed to making our website and online services accessible to everyone, including individuals with disabilities. We continually strive to enhance the user experience and apply relevant accessibility standards to achieve these goals.
Our Ongoing Efforts
Standards Compliance
We aim to comply with best practices and standards defined by Section 508 of the U.S. Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).Design & Development
We regularly review our site’s design, code, and content to address accessibility issues.
We use alt text for images, ensure proper heading structure, and strive for clear color contrast.
Our layout is intended to be navigable by keyboard and compatible with assistive technologies, such as screen readers.
Third-Party Integrations
While we cannot guarantee accessibility of services, tools, or plugins provided by third parties, we do our best to select reputable partners who follow accessibility guidelines and continuously advocate for improvements where needed.
Measures to Support Accessibility
Regular Audits & Testing
We conduct periodic accessibility reviews, using both automated tools and manual testing with real users, to identify and fix issues.Staff Training
Our team receives training on inclusive design and development principles to ensure ongoing awareness and capability in addressing accessibility requirements.Continuous Improvement
Accessibility is an evolving area, and we’re committed to updating our practices as technology and standards advance.
Limitations & Areas for Improvement
Despite our best efforts, some content or features may still not be fully accessible. Possible reasons include:
Dependence on third-party platforms or plugins not fully under our control.
Legacy or custom-coded features that require additional updates to meet WCAG standards.
We regularly review any such areas to determine possible improvements.
Feedback & Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions on how we can enhance accessibility, please contact us:
Email: contact(at)shiftagain.com
Address: 2020 N Academy Blvd, Ste 261 #2312 Colorado Springs, Colorado 80909
Last Updated: 1/15/2025
We try to respond to all accessibility-related inquiries within a reasonable timeframe and appreciate your assistance in making our website as accessible as possible.
International Use and Export Compliance
International Users
ShiftAgain is based in the United States, and our Site and Services may not be appropriate or available in all jurisdictions. If you choose to access or use our Site or Services from outside the United States, you do so on your own initiative and are solely responsible for compliance with all applicable local laws and regulations. We make no representation that our Site or Services are permitted or lawful in any specific location.
Export Laws
You agree not to use, export, or re-export any content or materials from this Site in violation of any U.S. export laws, regulations, or the laws of the jurisdiction where you access our Site or Services. You also agree you will not use the Site or Services if you are located in any country subject to U.S. trade sanctions or if you have been designated on any U.S. government denied-party list.
International Data Transfers
By using our Site or Services, you acknowledge that your personal information may be transferred to and processed in the United States or other jurisdictions where our servers, service providers, or corporate partners operate. These regions may have data protection laws that differ from those in your country of residence. Where required by applicable law (e.g., the EU’s GDPR), we take steps to ensure that such transfers comply with relevant data protection regulations, including through the use of Standard Contractual Clauses or other approved transfer mechanisms. For more information about how we protect your data during international transfers, or to request a copy of applicable safeguards, please contact us at [contact(at)shiftagain.com].
Prue.ai – AI Career Coach Tool
Nature of the AI Tool
Prue.ai is an AI-driven career coaching tool developed and operated by Turbo Transitions LLC. By using Prue.ai, you agree that the information, insights, or recommendations generated by the AI are for general informational purposes only and should not be considered professional, legal, or financial advice. Prue.ai leverages algorithms and data to provide career guidance; however, no AI tool can account for every individual’s specific circumstances. You are solely responsible for verifying the accuracy, applicability, and suitability of any advice or content received from Prue.ai.
No Guarantee of Results
While Prue.ai strives to provide helpful career information and guidance, ShiftAgain or Turbo Transitions does not guarantee any specific job outcomes, interview invitations, or employment offers resulting from the use of this AI tool. You acknowledge that job-search and career outcomes depend on multiple factors outside the control of Turbo Transitions and Prue.ai.
Data Collection and Processing
By using Prue.ai, you may provide personal information, such as career preferences, work experience, or other employment-related details. ShiftAgain and Turbo Transitions will collect, store, and process this information in accordance with our Privacy Policy. We may also use anonymized or aggregated data from Prue.ai to improve the AI tool’s accuracy and functionality. Prue.ai and ShiftAgain/Turbo Transitions employ reasonable security measures to protect user data; however, no method of data transmission or storage is entirely secure. You acknowledge and accept the inherent risks of using an online AI service.
Limitations of Liability
In no event shall ShiftAgain or Turbo Transitions, including Prue.ai, be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of the AI tool. You agree to hold ShiftAgain and Turbo Transitions and its affiliates harmless for any decisions or actions taken based on content generated by Prue.ai.